It’s a new year – time to reflect on what has been accomplished in the past year and how are you going to make this year even better. Some people say that the results of the first crisis kick in this year. However, most say that the results are an effective guide to the success of the company. That is why I am offering some important solutions to help us launch the new year and make both the company and your employees happy and successful in the challenges that 2010 brings to business.
1. Establish a clear and concrete vision possible, with measurable objectives. Share them with all employees. When people know exactly where they are leading the company and how they can support that vision, they become more productive and responsive to your initiatives.
2. Require employees to create their own goals. Encourage them to set “goals” to help them reach new goals and achieve more than they think they can. In general, the higher the level and the greater the effort, the better the result. Schedule time to discuss your goals. You can review and modify the objectives to achieve the goals of the workers and the aspirations to align with those of the company.
3. Tell people what your individual expectations are. Provide specific and measurable information about your work-in-progress performance. It helps to do this periodically throughout the year, too. Identify employees who could benefit from further training or supervision. Similarly, identify the people who need the least help. There may also be some who simply will not be successful, given the resources that can be provided to them. With this last group, you will have to consider termination.
4. Take a tour of the other offices. Spending time outside of your office. Walk the hallways of your building. See what’s going on. You don’t just have to go through the hall staff. As often as you can, chat with the people who are the key resource in your success. One at a time, discover what they need, what they like, what they don’t like, and what makes their job challenging and rewarding. You will gain new ideas about what it is like to work for your company.
5. Listen to your employees. Building on the idea of walking more down the aisles, inviting employees into your office or a conference room, and getting to know them better informally, it goes beyond the typical subordinate relationship pattern. You want to get to know your employees as people, too. One goal in this case is to reveal your human side. You probably don’t want to share highly personal data with others. Rather, you will want to discuss news about work, hobbies, special interests, family information, etc. Ideally, this can be accomplished in a small group setting. Consider doing this for breakfast or lunch.
6. Express your impressions sincerely. When employees know that the focus is on them, they will be more motivated and productive. No one really enjoys working for a boss who only cares about business and nothing else. Showing and explaining why you care and why they are important to you is very positive. Discuss a career plan and show that you want to help them grow and develop at work. Help them to be better qualified so that they are able to take on more responsibilities.
7. Train employees to motivate them. Teach employees new skills that allow them to assist colleagues in completing tasks. Acquiring these new skills and assuming greater responsibility will add value to the company.
8. Be open to new ideas. Great creative thoughts and ideas can come from places other than executive offices. That’s an important reason to foster a climate that encourages employees to share their ideas on how to improve your organization. These suggestions can be about policies, procedures, assignments, product design, or customer service. The results can often lead to higher productivity and endless ideas.
9. Take time to have fun. Play games like Monopoly, Ping-Pong, and gin rummy. The workplace is a serious environment by nature. Reputation, market share and success are at stake. However, an occasional break is not only possible, it is very encouraging and greatly appreciated. Periodically, for an hour, you think about courage and hard work, you also realize the importance of “taking a break.”
10. Create reasons to celebrate. This idea fits well with the business plan for a more humane, interactive work environment. When a company recognizes a birthday, anniversary or significant achievement, company employees feel valued and appreciated, as a result, they will be more willing to go the extra mile for you and your company. These reactions are crucial to foster a positive environment to improve motivation, and create opportunities for success.