How to contact customer service

If you need help from Comcast in spanish, the company provides customer service 24 hours a day throughout the year. You have different options to help you according to what you deem appropriate.

Comcast in Spanish: Customer Service

For example if you are looking for help from Comcast in spanish:

As a residential customer, enter xfinity.com/support and get help with articles about Comcast products and services.

  1. You can also chat live with a comcast technical representative and get an instant answer to your problem. You can chat any day of the week at any time, 365 days a year.
  2. If you prefer to contact comcast by phone, you can Lamar at 1-800-934-6489.
  3. Before calling by phone, you can consult the comcast community as long as you are a current customer, consult the online forum and it is likely that you will find an answer to your problem and if you cannot find it, post your question and a member of the community will be able to answer you with the solution.
  4. If you are a commercial customer of comcast you can enter businesshelp.xfinity.com.

What is comcast?

Comcast gives you iTV or interactive television services so you can use a iTV Box no X1.

  1. You can buy the products you see on the TV screen
    comcast customer service using your remote control and you will access free product offers, you can set reminders and configure recordings of the programs that interest you, it gives you the possibility of knowing the news in the world, and much more like the weather .
  2. You can interact with your television and the advertiser or programmer thanks to pop-up windows that you see on your television screen in real time.
  3. 3. If you are not a member of X1 and you are an Xfinity customer, iTV is free for you although at the moment it is only available in some areas under these conditions:
  4. You may need to subscribe to Xfinity / internet or Xfinity Voice.
  5. You will need a TV Box no X1.
  6. There is compatibility of the Ready-Rewind-Record ITV information requests with the TV Box no X1.
  7. There is no compatibility of the TV Box with the caller ID on the TV.

Comcast phone customer service

If you need to communicate with comcast in Spanish:

  1. Calling by phone you can do it at 1 (800) 934-6489.
  2. If you enter the official website of the company, you will see that it also offers you the option of speaking with an online agent.
  3. But the most practical thing is that you can chat online with an agent. Just click Get a call if you prefer to speak with an agent or click Chat now if you decide to chat online with an agent.
  4. Go to business.comcast.com
  5. Then go to the bottom of the page and search for Contact us.
  6. You will be redirected to a new page where you will see several options in the Top help solutions heading:
  7. At pay your bill, they explain that it is very easy to pay your bill online.

Activate your account online to be able to make payments, view your account summary, and even speak with a comcast representative and pay your bill with your phone.

Comcast bill payments

  1. Log into My Account.
  2. Choose Invoices from the Manage account menu.
  3. On the invoices home page, you will be able to view the details and history of your invoice, configure automatic payments, make a one-time payment and sign up to receive account statements in your email to avoid using paper.
  4. On the main My Account page or the Invoices page, click the payment button.
  5. Select to pay the balance, overdue amount or other amount, then enter the amount to pay.
  6. You can then choose to schedule the payment up to 60 days in advance.
  7. Set the desired date and choose to continue.
  8. Review the information you provided and confirm when you are done.

Edit or cancel a Spanish comcast scheduled payment method

If you regret it and then want to modify scheduled payments before the payment date, proceed as follows:

  1. Open scheduled payments in the Invoice Summary section.
  2. Click on the pencil icon to edit or click Cancel payment to cancel.
  3. Then read the message to continue with the next steps.

Comcast Service Status Toolbar

The comcast service status bar alerts you to the status of your service:

  1. Log in to your online account.
  2. If you see a red indicator it means that there is an outage in the area and work is being done to fix it.
  3. If you see a green indicator it means that there are no problems in your area and if you have problems with the service, you should contact customer support at 1-800-391-3000.
  4. If you are a business customer and you have an internet service interruption, access your account using a smartphone and verify your connection and do some basic troubleshooting.
  5. The comcast phone number for small and medium businesses is (866) 647-6516.
  6. If you are a new business customer, you can contact (866) 0152.
  7. If you are a current customer, you can request help from the technical support service at (800) 391-3000.

How to get comcast help from Xfinity

You can also go to xfinity.com/support. On the official Xfinity page you will see at the bottom of the screen several options that can solve your problem, for example;

  1. You can view and pay your bill. You will only have to complete the fields that are requested with your username, email or mobile phone, your password, write the captcha and log in to be able to pay your bill online.
  2. Manage your account.
  3. See the list of television rightfuls.
  4. Watch television online.

Contact Comcast Technical Customer Support

From the official page of Xfinity You can contact Comcast Customer Support by looking for the link at the bottom of the home page. You will find several options to solve your doubts:

  1. You can speak with a comcast representative agent but without waiting for them to attend you, that is, you will choose to have the agent call you by clicking on Get a call.
  2. You can chat online with an agent for live technical support. The comcast representative agent is trained to solve any type of problem, so click on Chat on line.