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Auto insurance review

Progressive is the third-largest insurer in the country, so it’s not surprising that it offers more coverage options than many competitors, has a 24-hour customer service team, and provides a digital shopping experience that is better than most. The company has long been an industry innovator, being one of the first to introduce concepts such as self-service claims service, pay-to-drive user-based car insurance, and installment plans to pay. the cousins. If you are looking for coverage not only for your car, but also for your Segway, motorcycle, or golf cart, Progressive may be able to help. Its mobile app is highly praised, and drivers with no recent accidents or traffic violations will likely find Progressive’s car insurance rates a good bargain.

Profits Cons
  • Specialized coverage options include loan / lease amortization and custom equipment
  • Greater variety of insurance options for non-automotive vehicles than many insurers, including Segway, golf cart and personal watercraft
  • Free Pet Injury Coverage Included in Collision Coverage
  • Provides SR-22 certificates
  • JD Power Average Customer Satisfaction Scores
  • It does not offer estimates but complete quotes, which can access your credit history
  • Will not insure a car worth more than $ 150,000

About Insurance Progressive in Spanish

  • Official Web site: and services in Spanish
  • Insurance offered: Automobile and other vehicles, homeowners, condos, renters, life
  • Customer service: Telephone 24/7 at 1-888-671-4405; online chat; email;
  • Foundation year: 1937

Progressive car insurance coverage in Spanish

Insurance Progressive covers the basics by offering essential coverages that you will find with most insurers. These include:

  • Civil and patrimonial liability
  • Comprehensive
  • Collision
  • Uninsured or underinsured driver
  • Medical payments
  • Personal injury protection

Optional coverages or endorsements that may be available to add to your policy, depending on your location:

  • Roadside assistance
  • Auto loan / lease settlement (GAP coverage)
  • Rental car reimbursement
  • Up to $ 5,000 in custom parts and equipment
  • Shared ride coverage
  • Coverage in Mexico (reference to an external insurance broker)

Progressive’s collision coverage automatically includes up to $ 1,000 in coverage for pets that were injured while riding in your car.

Progressive auto insurance costs

Insurers offer flat rates based on individual factors, including your driving history, location, age, your vehicle and how you use it (business, personal only), typical mileage, credit-based insurance score, and other factors that can vary from US to US. States. The amount of insurance coverage you want to purchase also affects your premium. Like many insurers, Progressive also uses insurance scores whenever possible. Insurance scores are derived from your credit score, accident history, and insurance history

We got sample auto insurance quotes from Progressive for premiums annual of standard coverage for Minnesota state minimum requirements. Your premium may vary.

45-year-old safe driver (0 previous accidents) 2018 Ford Explorer with four-wheel drive 24-year-old high-risk male driver (2 previous at-fault accidents) Ford Explorer All-Wheel Drive
Liability (bodily injury and property damage)

$ 30,000 / $ 60,000 / $ 10,000

$ 312 $ 522
Bodily injury from uninsured or underinsured motorists

$ 25,000 / $ 50,000

$ 24 $ 22
$ 100 PIP medical deductible

Budget PIP with $ 200 deductible

$ 174 $ 186
Any other items included:
Total $ 510 $ 730

Progressive offers the option of selecting your gender as non-binary yourself when applying online. Our quotes showed that the costs remained relatively the same when we selected this option and we kept all other details unchanged. Please see our Methodology section below for information on our user profiles.

Progressive discounts in Spanish on auto insurance

Progressive’s many discounts can vary by state, but offer multiple opportunities to save:

  • Youth discounts : teen driver, good student (B or better), and distant student (in college)
  • Loyalty discounts : Multiple policies (5% discount), several cars (12% discount),
  • Security discounts – Instant monitoring based on device or mobile device usage ($ 145 average discount), Small Accident Forgiveness, Large Accident Forgiveness, Traffic Incidents
  • Discounts for payment : Sign online (8.5% off), paperless, full payment, automatic payment
  • Other discounts : Owner (almost 10%)

Progressive availability of car insurance

Progressive offers auto insurance in all 50 states, although discounts and coverage vary by location. Most states require drivers to carry minimum liability limits, and that’s the lowest selection Progressive will list.

Drivers considered high risk due to a history of accidents, multiple traffic violations, or serious offenses such as a DUI may be denied Progressive coverage. Progressive can also refuse to cover vehicles with a history of significant damage caused by natural disasters or title problems.

How to Get a Progressive Auto Insurance Quote

Some insurance companies provide estimates, but Progressive offers firm quotes. Quotes are available online or by phone by calling your local agent or customer service at 1-888-671-4405. Online policy discount savings are available even if you start your quote online and then call.

To get a quote, you’ll need to answer a few questions, including your job status, occupation, and how you use your vehicle: pleasure, business, commercial, agriculture, and / or carpool.

If you already have an auto insurance budget, the Name Your Price Tool Progressive is an efficient way to see what coverage options are available based on what you are willing to pay.

How to file a claim with Progressive

Policyholders can use the Progressive mobile app, online account, or customer service line at 1-800-776-4737 to file a claim. You will be asked to provide basic information about what happened and then choose whether you want to complete the repairs with Progressive or receive payment for the estimated repair cost.

If you want to repair your car with the company, you will schedule it with a network repair shop or mechanic of your choice. If your vehicle is totaled, Progressive pays the market value of your car less your deductible to the vehicle owner, the lender, or both.

Progressive customer service

Study Progressive acceptance
JD Power Auto Claims Satisfaction Study # 16 of 22
Auto Insurance Satisfaction Study of JD Power # 2 of 9 in Texas
# 3 of 11 in Northwest
# 9 of 9 in New York
Package medium for all other regions
Complaint Index NAIC 0.89 (above average)

Overall satisfaction

In the 2020 U.S. Auto Insurance Satisfaction Study of JD Power, Progressive ranked as average across all regions for overall customer satisfaction was 829 points, close to the average score of 833 for all areas.1 It is in the top five in Texas, the Northwest, New York, Central and New England. While average isn’t bad, it’s certainly nothing to brag about, especially when competitors like GEICO consistently outperform Progressive.


In the 2019 Auto Claims Satisfaction Study, Progressive’s ranking was # 16 out of 22, which was below the industry average, but still in JD Power’s “average” category.2

According to the National Association of Insurance Commissioners (NAIC), the majority of complaints in 2019 concerned claim handling, specifically in relation to delays, unsatisfactory settlements, or claim denials. Progressive scored 0.89 on the NAIC Complaint Index in 2019, only slightly better than the industry average of 1.0. That was much better than the 1.56 he scored in 2017.

Digital service

Buying insurance is generally not a pleasant experience, and Progressive was ranked 8th out of 22 for digital purchases in the 2020 JD Power Digital Experience study. Progressive was ranked # 7 out of 8 in Overall Quote-to-Buy Experience in the 2020 U.S. Insurance Purchase Study.3

In the digital study, Progressive was ranked 11th out of 19 in service. With that said, you’ll find more tools than the usual ones at your disposal to help you choose a policy, including Progressive’s Name Your Price Tool, online quote, and car insurance rate comparator . Once you sign up, you can easily manage your account through Progressive’s well-received iPhone and Android apps.

As a Progressive policyholder, you get exclusive discounts through PerkShare ranging from car rentals to Kurgo dog travel accessories, PODS storage and a free “Just Married” sign for your getaway car.

Financial stability

The financial stability of an insurance provider determines its ability to meet its claims liability. AM Best , a leading insurance rating agency, gives Progressive an A +, showing that it is a company with superior ability to meet ongoing insurance obligations.

Other types of insurance provided by Progressive

Other progressive offerings include a wide variety of vehicle coverages, including some you might not easily find elsewhere:

  • ATV / UTV
  • Classic car
  • Motorcycles (including mopeds, dirt bikes, sports bikes, and vintage bikes)
  • Segway
  • Golf cart
  • Jet skis
  • Snowmobile
  • Boat
  • RV
  • Sports cars and exotic cars, up to $ 150,000

Other non-vehicle insurance includes:

  • Owners and properties
  • life and health
  • Deal
  • Travel
  • Wedding and event
  • Mascot
  • Identity theft

Compare other car insurance reviews

Whether Progressive is a good fit for you depends on your unique circumstances, including the car you drive, your claims history, and desired levels of coverage. It is essential to compare quotes with other providers before committing to a company. Here are three other popular auto insurers to help you on your search.

Final conclusion

Progressive can be a great company for drivers who want to:

  • Insure your car or a more unusual vehicle
  • Cover a pet’s injuries while in the car
  • Purchase additional insurance coverage for a new or leased car