Aba insurance offers different types of coverage that you can hire, do you know how to contact the insurance company? Do you know that when you buy coverage you have rights? And even at the end of it your rights continue? All this and much more you will know below:
ABA insurance and customer rights
As a client when you contract coverage in ABA insurance you begin to acquire rights that you must know and enforce:
- When you appear at an agency of the insurance company, you can ask the agent that attends you for his identification that proves that he is an agent of the company.
- If you contract your insurance policy through an intermediary, they will charge you a commission for the sale of the insurance, then you have the right to be informed of the value of that commission.
- Like any other contract, the insurance policy has general conditions that you must know before making a decision, ask the agent to provide you with all the corresponding information.
- In the same way that you should read the general conditions of the policy, you should also know what the scope of the coverage you are choosing is.
- Deciding on a type of coverage has taken time, because then you must find out everything about it, not only its scope but also how to keep it and how your insurance contract ends.
- In the case of a claim, you must assert your rights with the payment of the benefits that proceed according to the insured value even though you have not yet paid the insurance premium, because as long as it has not expired you must assert the grace period that corresponds to the payment of the premium.
- The representative of the insurance company has the obligation to provide you with comprehensive advice in the event of a claim.
- When it comes to damage insurance, the compensation decreases until it reaches the insured value, however, as the insured, you can request reinstatement if this request was previously initiated depending on the acceptance of the insurer, then you will pay what corresponds according to the premium except for the products listed with an automatic reinstallation.
- After receiving the advice and attention of the adjuster, you have the right to give your opinion to the supervisor who is responsible.
- Before an accident occurs, you have the right to know all the information and procedures to be able to handle any damage correctly.
- You are entitled to compensation for late payment to be collected from the insurance company if the insured values are not paid.
- If you filed a claim with CONDUSEF, you have the right to have a technical opinion issued.
ABA phone insurance
If you need the phone number of aba sure, it is 888-723-4617. However, there are other ways to get in touch depending on the reasons you are communicating, for example:
- You will go to the Specialized Unit for Attention to inquiries and claims at the number 01 800 201 8217 ext. 4287 if you have any controversy and want to submit your request, complaint or query.
- If you experience the theft of your vehicle, have an accident or want to report a claim, you can call the toll-free number 01 800 368 1414 within Mexico.
Aba insurance: what to do in the event of a claim
If you have an accident, do not leave Mexican territory and do not cross the border before reporting it, because if you leave Mexico and cross the border with the United States, your case will be denied, therefore:
- First of all if you have an accident or any accident, calm down.
- You must maintain calm and remain in place with your vehicle and the accident.
- Call the free phone number 01 800 368 1414 if your vehicle was stolen or you had an accident with your car in Mexico. If you have an incident with your car and need towing service you can call 01 800 310 7590.
- Have the policy number with you.
- The service will need the name of who was driving the vehicle and the name of the insured.
- You must inform where the accident occurred, with the place and address.
- It is important that you have the identification of the car with you because the service needs to know the make of the vehicle, its type, its model, color and the place number.
- Upon arrival, the adjuster will request a copy of the insurance policy, your driver’s license of course valid.
- At that time it will ask you to fill out the accident report, this is your obligation, since if you refuse to complete the report, your case will be rejected.
- The only ones authorized to take care of the process are the aba adjusters, therefore all arrangements must be made with them and not with the other party.
- If you did not know that you should not move from the scene of the accident and your vehicle is in another place, inform the insurance company, as they need to know the location of your vehicle.
- It is important that you do not abandon your vehicle because by doing so it may be partially stolen and the policy may not cover the theft of parts.
- If you need it, you can also check the status of your case from the United States by calling 1 877 699 6679, a toll-free number or you can also communicate in writing through an email: [email protected]
ABA insurance Mexico
If you have an accident and need to contract with aba insurance mexico, you can:
- Call 01 800-716 5467 or 1253-3737 in Monterrey, México and Guadalajara.
- You must have with you the policy number, the name of the insured, the date and time of the accident, the place of the accident, the telephone number and the name of a person so that they can be contacted, they will ask you for the cause of the damage or they will ask you for the assets that were affected.
Aba insurance insurance
Aba insurance offers you different types of coverage such as:
Building fire
The entire construction of the building with its perimeter walls, electrical, hydraulic, and artificial climate installations in addition to everything that is fixed in the building is considered an insured building.
It is an insurance that extends its coverage to materials directly damaged either by a lightning explosion or by fire. It can also cover the replacement or repair caused by damage caused by vandalism, civil commotion or popular demonstrations as long as the cover of the policy allows it.
Vehicles
It offers civil liability insurance as basic coverage with coverage of damage to another vehicle or person due to an accident caused by you,
It also offers complete coverage that includes liability and coverage for your vehicle.