You need to contact active bank And you don’t know how to do it? To solve your doubts, the bank has several communication channels for customer satisfaction. If you want to know them and you will find the solution to solve it online, by phone or in person.
How to enter active bank online
To access the active bank, follow this step by step:
- Login to http://www.bancoactivo.com/
- As soon as you enter you will see several tabs on the top line of the page, We, People, Companies, Rates and Fees, Customer Service and Online Assets.
- Click the Online Assets tab.
- A menu will open for you to choose between People, Companies or Credit Card.
- If you choose people you must enter your username and then click OK and if you enter for the first time click Register to create your username.
- If you choose Companies, you must also log in with your username but you must also enter your RIF with the corresponding letter and number, then click Accept and you will enter.
- If you choose Credit Cards, first of all you will see a warning that tells you that the site will redirect you to another for which Banco Activo is not responsible. If you agree, click Continue.
- On the next page you will be able to ask the questions you want about your credit cards.
To do this, you must enter your username in the corresponding field, choose between VEN, PAS or EXT and your identification number and then click Enter.
It also indicates that if you communicate from the national territory you can call 0501.999.99.99, from your Movilnet to * 9999 or from abroad to 058.212.955.44.11.
You can communicate every day of the year at any time of the day.
You also have the assurance that you are entering a reliable and secure site with a Verisign security certificate.
If you need to recover data such as personal stamp, image, access code or user, the active bank offers you the self-management process with answers that are predetermined and security that are only your own knowledge.
In this way you can configure the limit of the amount of financial operations.
In the event that simultaneous session attempts have been detected using your username with your password, the site makes temporary blocks for your safety.
Keep in mind that when you carry out financial operations, you need your special operations code with two parameters corresponding to your coordinate card.
The system is associated with e-mail notifications for operations such as suspension of checkbooks or checks, change of password, payment of cards, transfers and affiliations.
Operations allowed to do on line in active bank
You can perform the following operations online:
- See the status of your credit cards.
- The credit account statement.
- The bank account statement.
- Check the movement and balance of investments.
- Check the movement and balance of your cards.
- Check the balance and account movements.
- Make the payment and the affiliation of providers and payroll.
- Make the payment of your credit cards and also of third parties either in an active bank or other banks.
- Transfer to your account and third party accounts to other banks or active bank.
- Perform multiple and individual approvals on financial operations that are pending.
- Make the historical query on payments made and transfers.
- Make the assignment of your cards and accounts.
- Carry out the suspension of checkbooks and checks.
- You must also bear in mind that the security mechanisms and controls of the service comply with the regulations governing the use of electronic channels in accordance with the provisions of resolution 641.10 of December 23, 2010.
Benefits of access to an active bank
Bacchus active online has several benefits such as:
- The possibility that you can carry out operations online no matter where you carry them out from or at what time of day.
- It has very easy-to-use functionalities so that operations can be done quickly and easily.
- All functionalities are delegated to a single user.
- Using the online service you get information with all the details of your operations.
- All the operations you carry out will be done safely.
- Thanks to the notification system, you keep up-to-date on the operations carried out using the online service.
Active online bank
- Active bank Online offers you the possibility of recharging your Movistar balance, quickly and safely through due account. The service is available every day of the year from 5 a.m. at 10.30 pm as an exclusive service for you as an active bank customer.
When recharging you will receive an SMS or an email notifying you of the recharge you made.
- You can recharge your Digitel service whether it is prepaid mobile, internet and landline through due account.
The service is also available every day of the year from 5 am to 10.30 pm and is exclusively for you as an active bank customer.
The recharge system is always handled in the same way by sending you an email notification confirming the recharge you made.
International Active Bank
It is an IBE (International Banking Entity with authorization from the commissioner of financial institutions whose headquarters are located in San Juan, Puerto Rico, made up of professionals, who provide international financial solutions with personalized attention to meet customer needs.
To do this with a Personal Account, for which you need a bank reference and you will open it with a minimum of $ 5000.
Company Account, for the opening of which you will present a copy of the registration of tax information corresponding to your company and of the articles of incorporation and identification of the legal representatives of the same and you will be able to open it with a minimum of $ 10,000.
Active bank companies
Active bank for companies offers you:
- Electronic account with an opening without interest calculation and with online assets.
- Unpaid account with online asset and no interest.
- Payroll account active without interest and with active online.
- Foreign Currency Account with online assets and without interest.
- Temporary deposits with an interest from 4% and a minimum term of 8 to 12 days.
- Term deposits with a minimum term of 31 days and 0% interest.