You have hired Izzi phone and you do not know how to communicate with the company if you have a problem, because although the company solves many of your doubts thanks to its platform and provides you with tools for many questions about your line if you are interested in communicating with customer service If you want to make the payment by card and you don’t know how to do it, if you want to report your line, check your balance or prefer to communicate by email, then keep reading and then you will get all the information you are looking for.
What is izzi phone 01 800 120 5000
If you want to know the izzi phoneFirst of all, you must know the tools that the company provides you to evacuate your doubts without having to waste your time calling by phone, for example:
- You will receive your account statement every month by email, so you do not even need to enter their website to know it.
- If you want to know what the payment deadline is or the balance for the month, the system will send you a text message with the data on your mobile phone.
- In the event that you have lost the email with the description of your account statement that arrives every month, you can check it by entering izzi.mx/cuenta.
- If you have difficulties accessing the website and checking your account statement, you can call 01 800 120 5000.
- Instead of making a phone call or sending an email, you can also go to any of the stores.
- It may even be that you need to download previous account statements and not for the current month, then those up to 3 months can be downloaded by going to izzi.mx/micuenta/invoices If you cannot see them, you must install AcrobarReader or call 01 800 120 5000.
- If you want to check the payment deadline, you can see it in the account statement that you receive in your email every month, that is, in the account that you provided to the system when you hired the service.
- You will also find the payment deadline in the text message that they send you every month to the number you provided.
- If you have trouble finding the payment deadline, don’t worry because you can check it by going to izzi / my-account or on your TV screen, select Menu and choose the My invoice option.
How it works izzi phone card payment
- Service izzi phone card paymentWhen it comes to a recurring charge, either to a debit or credit card, you must register it and you will register it in izzi / my-account or you can register it by calling 01 800 120 5000 and when you make the payment you will see it reflected immediately .
- Payment by credit or debit card is not the only option, you can also make the payment in pharmacies, self-service stores or banks and the payment will be reflected in a term of 1 hour, unless you have made it by electronic banking or in Walmart stores, in which case you will see it reflected in 1 business day.
- In the event that you no longer want to make the payment with the debit or credit card that you registered, you can make the modification online, to do so, go to izzi.mx/mi-acuenta/facturas and you will choose the Direct payment option either with your izzi line at 050 or you can go in person to one of the izzi stores or with any mobile or landline phone at 01 800 120 50000.
- If you want to pay in advance for the service because you are going on a trip, you can do it.
How to access izzi customer service
If you are interested in knowing izzi customer service, the company put at your disposal several channels for your convenience so that you can solve all your doubts about financing, prices, configurations, renewal, invoices and general information among many more questions that you can solve:
- To communicate by phone izzi you can do so by calling 0800-120-5000 from anywhere in the country.
- The opening hours are from Monday to Friday from 8am. at 8pm – Saturday from 8am. at 2pm and a representative will assist you to answer your questions.
- If you need to make the payment you can call 800 120 5000.
- The contact number to contract the service is: 800 120 4000.
- If you need to make a long distance call you can call 090.
- Anyway, if you have a question that you want to solve quickly, you should use the instant messaging means that izzi has with the chat service from the website or by entering their social networks in the Messages section.
If you prefer chat, go to https://www.izzi.mx/webApps/chat?fromventa=true
Choose the subject by displaying the menu, indicate the city, write your name, your email address, the phone number and click on the pink button.
- If you need to contact customer service you can call 01 800 120 5000.
What is the Izzi customer service email?
- If instead of calling by phone you want to knowWhat is the customer service email of Izzi? You can get in touch by writing to [email protected]
- However, for your peace of mind, izzi offers you support solutions on its website in the event that you have a failure in the service, you just have to choose Help and Support where with tutorials and manuals you can solve your problem or by entering Frequently Asked Questions.
- To call technical support from your izzi line, call * 123.
- You can also call from any other mobile or landline phone line at 800 222 1234.
- If you have doubts about where to pay and the means of payment, if you enter izzi.mx/ayuda/where to pay, you will be able to see the stores.
How to report my Izzi phone line?
You want to knowHow to report my Izzi line? You can do it from Monday to Friday from 8am. at 8pm. by calling 01 800 120 5000.
How can I check my Izzi balance?
You know thenHow to check my Izzi balance? Well, you have the following options:
- Downloading the App.
- Entering the website with your email and password to log into your account and on the home screen you will be able to see your account and your balance in detail.
- If you click on Balance you will see more details such as the cut-off date.