If you need to contact Amazon customer service Because you have a problem with an order, you can contact us by phone, send Amazon an email, leave a message or take advantage of the online chat.
Amazon customer service by phone
If you prefer to phone amazon customer service, you can do it at 1 – (888) 280-4331.
- You can contact Amazon every day of the year at any time of the day for any problem you have at the number you just read, which corresponds to direct customer service, as it is the best line if you do not know which department to contact.
You can even ask Amazon to call you indicating which representative could help you with your problem.
- To do this, you must log in to the official Amazon site regardless of which screen you choose and you will see several options to contact you. But you must connect your account with the call or with your email, to allow Amazon to review your orders and the attention will be faster.
- Click on Need help? And then click on Contact us and it will direct you to the contact page.
- Click on Help and choose I need more help, then you may be asked to log in again before you see the contact screen, then log in again.
- Choose the order for which you want to contact Amazon. You will see various options with toasted buttons such as refunds, return item, etc. Click according to your problem and in case your order does not have to do with articles, go below to the section that is labeled as Tell us your problem.
- It may be that your dispute is related to an Amazon service so choose An order I placed or another problem with Amazon and if you do not find your problem choose Tell us more about the problem.
- Choose how you want Amazon to contact you, since if none of the buttons solve your problem, you can contact Amazon when you have completed the boxes in Tell us more and Amazon will ask you how you want it to contact you,
- If you choose email, the solution will be sent to your email along with a tracking number.
- If you choose by phone, they will call you after having chosen the appropriate department for your problem.
- If you choose chat you can chat with a specialist representative to solve your problem.
- If you choose to speak on the phone before making the call, be clear about your specific problem so that you get the best solution. Ask direct and clear questions so Amazon can understand exactly what issue you are calling about.
- Have all the documentation with you such as shipping notes, confirmation numbers and everything you can collect before starting the discussion and in case you have had to call several times, have with you the tracking number and the name of the operator that attended your claim.
How to contact Amazon
You can contact Amazon when you need it at any time at 1 (888) 280-4331.
- Start by logging into Amazon and then in your account go to Help, then click on I need more help and choose the order with the problem to be solved.
- Choose how you want Amazon to contact you.
Amazon phone number in USA
- The phone number for amazon in the USA is 1 (888) 280-4331.
- You can use this customer service number and then ask for a transfer to 866-216-1072, the seller support phone number.
Contact Amazon with a problem about an order
- Log in with your Amazon account and go to Help, you will find the link at the bottom of any screen.
- Click on Help.
- Choose the order with the problem and for which you are contacting Amazon.
- Choose the way you want Amazon to contact you.
Amazon phone number in Spain
From Spain you can contact Amazon free of charge at +34 800 810 251 or +34 900 803 711, Amazon Spain customer service phone numbers.
If instead of being in Spain, you want to call Amazon Spain from abroad, you can call +34 911 1230413 to contact you for general questions.
You can also call +34 911 230 420 if your problem is related to Amazon Kindle.
For general Amazon Spain issues you can also contact + 1-866-749-7538 from 5 am to 9 pm Pacific time.
If you can communicate in English and you want to contract with general Amazon service, you can do so at the contact number 1-888-280-4331, with this phone number you will not have schedule problems because you can call every day of the year 24 hours a day .
However, communicate with Amazon Spain it’s easy because it gives you the option to have one of their customer service agents contact you.
- To do this, you must enter your account on the official Amazon site and log in.
- On the main page, look in the center at the top and you will find a Help link, click on the link.
- Then, on the Help page, you must choose the topic that is most related to the problem you have.
- Look for the contact by phone option at the bottom of the page and it will give you the option to enter your phone number and have an Amazon agent contact you.
- In the event that your problem is related to the shipment of an order, click on Shipping Information in the Help section.
- Then click on More shipping information and you will see several options, then choose Carriers and information for your order to be located.
- You will be able to see the list of shipping providers with the phone number so you can get in touch.
- If instead of communicating with Amazon by phone you prefer to communicate by email, you can do so at [email protected].
- In the email include the name of the product you need to consult and the order number.